STX Desktop: Setup Employees

Employee Setup: Contact Info

Purpose

You will enter information for each employee on the 7 tabs in Employee Setup. The Contact tab contains the employee contact information. While much of the information on this tab and others is optional, we recommend you complete as much as possible to assist you in the management of your business.

Adding an Employee

Click on this icon in the toolbar and continue to fill out the employee contact information to the right of the employee list.

 Enter the employee's first name, middle name or initial (optional), last name, ID and nickname. The name, ID and nickname must be unique and are required. The ID can be the employee's initials, an employee number or some other alphanumeric text. The nickname will be the same as the first name if the employee does not have a nickname.

It is not necessary to enter the entire full name of the employee in the nickname field. If you have 2 employees with the same name, use the nickname field to distinguish between the 2 names. It is the nickname that shows in any lists where the employee name would appear.

Enter the employee's address. Please note that there are 2 lines provided for the address. You may leave the 2nd line blank, but DO NOT type the city, state and postal code on this line. 

Enter the postal code of the employee in the Postal Code field. The city and state/province will automatically appear when you tab out of this field. If you have multiple cities for this postal code, the postal code selection window will appear for you to choose the city. 

Choose the city and click on OK

Enter the phone numbers for your employee. Enter 10 numbers (area code) or 7 numbers (no area code) without any punctuation, the dashes or slashes. The program will automatically enter the punctuation for you. You may enter the description of the third phone number. 

Enter the employee's Email address, if applicable.

Enter the name and phone number of the person to contact if the employee is involved in an emergency. Click the Save icon to save the employee and continue to enter information for the employee on the remaining tabs.

Changing an Employee

Click on an employee name and make changes to the information on any of the tabs using standard text editing techniques. Once your changes are complete, click the Save icon to save the changes.

Terminating an Employee

Highlight the employee name you wish to terminate, then click the Terminate Employment icon in the toolbar. Click the Save icon. STX will automatically enter today's date in the termination date field on the Payroll tab.

The terminated employee will remain in the list in RED text for the remainder of the day in which they were terminated. After that date, terminated employees will only appear in the employee list when the Show Terminated checkbox is checked.

If you accidentally terminate an employee, go to the Payroll tab and remove the termination date, then click the Save icon. 

Important Note: Your STX license is based on the number of Active employees you have in the database. If your license is for up to 25 employees, you can only have up to 25 employees active at the same time. This number does not include terminated employees.     

The number of employees will always show at the bottom of the employee list. Only Active employees will be included in the count if the Show Terminated box is NOT checked.

Check the Show Terminated box, and the count will include all employees in the list, whether active or not. The terminated employee(s) will appear in a light gray color.

Removing an Employee

Highlight an employee name you wish to remove and click the Delete Employee icon in the toolbar. Now click on the Save icon to save these changes. Note: You may not delete an employee completely out of the database for any reason. Clicking the Delete Employee icon will behave in the same way as clicking Terminate Employee, as described above. 

Rearranging Employees

Click on an employee name, hold down the mouse button and drag the employee to a new position in the list. This order is used when displaying employee lists and determines the column order on the appointment calendar.

Note: If you have multiple departments you may want to arrange your employee list by department to facilitate using the focus feature of the booking calendar window. 

Employee Setup: Hours

Purpose

Enter the employee's scheduled work hours in this section to use in the appointment book. Optionally, you can use the scheduled hours to record the hours worked in the Daily Hours History screen, instead of having the employee clock in and out. The scheduled hours will override the company hours in the appointment book. 

Each employee can have 2 different weekly schedules; Regular Hours and Alternate Hours. Further, these two schedules can be applied to individual weeks as needed to create the employee's work schedule. It is also possible to mark an employee off for any week or customize hours for any day.

A combination of these options, as explained below, will allow flexibility in scheduling each employee. You also have the ability to include a standard time off during the middle of the work schedule when setting up the hours an employee is scheduled to work.

Regular Hours Schedule

Regular hours represent an employee's normal weekly schedule and are the default hours for all non-customized days. If the employee always works this schedule, these are the only hours you will enter. 

There are 2 start and 2 end times each day to accommodate breaks and/or split shifts. You will only enter hours in the first two fields of each day if the employee has no breaks. Enter the start and end time(s) for each day, leaving the fields blank if the employee does not work that day. 

Changing the regular hours will change the regular schedule for all days, after “today”, in which weeks are not applied and/or days are not customized. 

Alternate Hours Schedule

Alternate hours are used to set an alternate schedule for employees that work different hours on different weeks. For example, an employee might work Tuesday through Saturday 3 weeks out of a month, and on the 4th week, they will have Friday and Saturday off. This 4th week would be set in Alternate Hours.

There are 2 start and end times each day to accommodate breaks and/or split shifts. You will only enter hours in the first set if the employee has no breaks. Enter the start and end time(s) for each day, leaving the fields blank if the employee does not work that day. 

Options for Entering Times

The following are accepted options for entering times: 

For entering a partial hour in the morning, for example 8:15 AM, use: 

815      815a      8:15      8:15a      0815 (military time) 

For entering a whole hour in the morning, for example 9:00 AM, use: 

9          9a          9:00      9:00a      0900 (military time)

For entering Noon, use: 

12       12p         12:00   12:00p     1200 (military time)

For entering a whole hour in the afternoon, for example 3:00 PM, use: 

3p  3:00p      1500 (military time)

For entering a partial hour in the afternoon, for example 6:45 PM, use: 

645p   6:45p       1845 (military time)

Schedule Calendar 

This calendar is only used to apply schedules to future weeks only if the employee works Alternate Hours, and is used to customize individual days. If the employee always works the regular schedule, you will only use this section to apply custom weeks, such as whole weeks where the employee isn’t working at all. 

Select the schedule for each week from the popup. You cannot change the current week, but can customize individual days on or after today. 

Dash (-): tells STX to use the Regular Schedule by Default and the numbers of the week will appear in Black. If changes are made to the regular hours schedule, STX will implement the changes immediately, without the need to apply the regular hours schedule to the calendar.

Reg: tells STX to use the current Regular Hours schedule, which was applied to the individual weeks of the calendar. The numbers of the week will appear in Blue. If changes are made to the regular hours schedule, STX will continue to use the original regular hours schedule from the time the schedule was first applied using the popup menus.

Alt: tells STX to use the current Alternate Hours schedule, which was applied to the individual weeks of the calendar. The numbers of the week will appear in Purple. If changes are made to the alternate hours schedule, STX will continue to use the original alternate hours schedule from the time the schedule was first applied using the popup menus.

Off: tells STX to show the employee as being Off, (not working) for the week applied. The numbers of the week will appear in Red

Clr: tells STX to Clear the applied hours when the popup menus were first used. At this point, there will not be any schedule applied to each week. The numbers of the week will appear in Black

If you want to go back to using only the Regular Hours schedule, set each popup to the Dash (-) to use the existing regular hours schedule. Or, you can reset the weekly popup menus to accommodate using the Alternate Hours schedule in combination with the Regular Hours schedule.

After selecting the schedules to use for each week, click the Apply Hours button to apply the schedules to each individual week.

Important Note: If you are customizing individual days, or only use a Regular Hours schedule, it is NOT necessary to use the popup menus and/or click the Apply Hours button. The Apply Hours button is ONLY used if you have made schedule choices for each week with the popup menus.

Changing a Schedule in the Future

If the employee is currently scheduled and will be changing that schedule sometime in the future, you will need to perform the following steps. 

First, you must apply hours for all months and days prior to the schedule change. Even if they only have a regular schedule, you will still need to choose Reg from the popup for all weeks to lock in the current schedule. 

Next, clear any customized dates already entered after the date the new schedule will start, by selecting the Clr option from the popup menus. Also, highlight any day in the calendar that is Red, if necessary, and uncheck the Customize Date checkbox. 

Now, enter the new Regular Hours schedule, which will be automatically applied to all future days not applied in the previous step. You will then enter any Alternate Hours schedules and customized dates that will be in effect after the schedule change. 

Click the Apply Hours button to apply the changes, then click the Save icon to save the new schedule. 

Custom Hours

You may customize ‘today’ or any day in the future.

To customize a day, click to highlight the day in the schedule calendar, check the Customize Date checkbox, then enter the new hours or remove the existing hours. Click the Save icon when all schedule changes are complete.

Note: Do NOT click the Apply Hours button if you are customizing individual days on the calendar.

Departments 

Select the department in which the employee works the majority of the time. If the employee works in multiple departments, you will still be able to run reports showing activity in each department. Click the Save icon and continue to enter information for the employee on the remaining tabs. 

Employee Setup: Payroll

Purpose

The payroll tab holds information on how you pay your employee, as well as tax information. If it is completed correctly, STX will be able to calculate the employee's gross pay. Please note that if the staff is not actually considered employees of your business, you will still need to enter the information contained on this tab. Each staff member is referred to as an ‘employee’ in STX.

Payroll Information

Enter the employee's hire date, birth date, and tax ID #, which is usually the Social Security number of the employee. When you terminate an employee, the termination date will be entered automatically when you click the Terminate Employee icon in the toolbar. Or, you can manually enter one here.

Check Income Producing if the employee gets credit for sales to clients. Basically, if you need to enter a ticket transaction for this employee, you must check the Income Producing checkbox. Otherwise, the employee will not show up when going to the ticket transactions.

Check House Account if the employee gets credit for sales, but is ignored for daily hours and payroll. Basically, if you need to enter a ticket transaction for this employee, but you do NOT want to pay this employee or track daily hours, you must check the House Account checkbox. This is usually reserved for the Owner, or a true “house” employee.

Check Independent Contractor if this person is treated as an independent contractor, rather than an employee, for tax purposes. This has absolutely no bearing on the functionality or reporting of STX, and is there for your viewing purposes only. However, used in conjunction with the House Account checkbox, this person will not appear in Daily Hours or in the Payroll processing parts of the program.

Items used when calculating Payroll

Enter an Hourly Wage, Secondary Wage and/or Salary, if applicable, for the employee. A secondary wage is only used if the employee is paid 2 separate hourly rates for doing different types of work.

Select the Regular Pay method for the employee from the Regular Pay popup. The regular pay method applies to the normal weekly, biweekly, etc., pay period. 

Select the Other Period Pay method for the employee from the Other Period Pay popup. The other period pay method applies to separate payrolls for bonuses, monthly retail commission, etc. If you combine the retail commissions with service commissions in one payroll method, you do not need to choose a method in the Other Period Pay popup menu.

Withholding

Optionally, enter the Federal Withholding and/or the State Withholding information for the employee. This information has absolutely no bearing on the functionality or reporting of STX, and is there for your viewing purposes only.

Click the Save icon to save this payroll and tax data and continue to enter information for the employee on the remaining tabs.

Credit Card Processing – Employee Merchant Accounts

If you plan on having an employee setup with their own credit card processing account, there MUST be company merchant account information already setup in the Setup: General: Merchant tab.

You MUST have an employee’s merchant account setup with EFSNet (First Data) for each employee processing credit cards. Set the Processor popup menu to EFSnet.  Leave this screen open, and go to your email.

Your merchant services account manager will provide the account information for the individual employee merchant account. An email containing the Store ID and Store Key is usually sent after opening a new merchant account.

NOTE: The information in the following screens is for a TEST account and in no way reflects any of the individual employee merchant information. The TEST information is used to show how the formatting of the information will be similar to the employee merchant information.

From the email sent by the merchant services account manager, highlight the StoreID and go to the Edit menu to select the Copy option. In STX, click inside the Merchant ID field and go to the Edit menu to select the Paste option. This will place the StoreID information into the Merchant ID field in STX for you.

From the email sent by the merchant services account manager, highlight the StoreKey and go to the Edit menu to select the Copy option. In STX, click inside the Merchant Key field and go to the Edit menu to select the Paste option. This will place the StoreKey information into the Merchant Key field in STX for you, but it will be a string of bullet points instead of the string of numbers and letters as shown in the email. 

Once you have entered the employee’s merchant information, click Save. If you have other employees with individual merchant accounts, you will follow the same steps for each employee. Once you have finished each employee, click Save and close the window.

IMPORTANT: Each individual employee merchant account will have unique ID and Key information. There are no 2 merchant accounts with the same ID and Key information. 

Each ID should be formatted with exactly 8 characters and a mix of lower-case letters followed by numbers: employ01.

Each Key should contain 64 characters, using a mix of letters and numbers. 

Employee Setup: Pictures

Purpose

You may enter an unlimited number of pictures on this tab. They may be pictures of the employee or pictures of the employee's clients that are used to create the employee's portfolio or style book. This information has absolutely no bearing on the functionality or reporting of STX and is there for your viewing purposes only.

Pictures

Click the New button and use the open file sheet to find the picture you wish to add. STX supports importing images in most industry standard types such as: GIF, TIFF, PNG, JPEG. If STX sees the presence of a built-in camera, you will be able to click the Camera icon to take an immediate picture that will be stored in the database. You can have as many pictures as you choose here. 

Once the picture is in place, enter a descriptive name, the date and any relative comments for the picture. Each picture will be listed in alpha-numerical order. The 1st picture in the list is what will appear at the top of the employee’s column on the booking calendar. It is recommended to add an asterisk (*) in front of the name of the picture used to show on the booking calendar.

Click the Delete button to remove a picture. Click the Save icon to save the pictures and continue to enter information for the employee on the remaining tabs.

Employee Setup: Profiles

Purpose

Use this tab to store an unlimited number of employee profiles. Profiles may be employment information or the employee's education, awards, etc., that may be used as a marketing tool. This information has absolutely no bearing on the functionality or reporting of STX and is there for your viewing purposes only.

Profile Name

Click the New button and enter the profile name. Click the Delete button to remove a profile.

Profile Detail

Choose the profile name in the top section and enter details in the lower section. 

Click the Save icon to save the profiles and continue to enter information for the employee on the remaining tabs. 

Employee Setup: Security

Purpose

Use this tab to manage the employee's password and grant the employee permission to access specific parts of the program.

Passwords

Click the Change Password button to pull down the following sheet. 

Enter the new password in both fields and click the Change button to save the new password. Note: Passwords are limited to 8 characters in length. Click the Cancel button to leave the current password, if there is one. Click the Remove Password button to leave the employee without a password. This is primarily used when an employee has been terminated.

Permissions

Click on the right arrow in front of a permission group name to expand the listing for the group, or click on the down arrow to close the listing for the group. 

If you check a group, every item in the group will be checked. If you uncheck a group, every item in the group will be unchecked. 

Individual items in the group list or sub-lists may be checked and unchecked as desired. The employee will have permission to perform all checked items in the list or sub-lists. 

Click the Save icon to save the password and permissions and continue to enter information for the employee on the remaining tab. 

Copy Security From…

If you have already set permissions for an employee and would like to use the same permissions for another employee, go to the employee who needs to have the permissions set up. Click the Copy Security From… button.

Choose an employee from the popup menu. Click Copy to use the same permissions from the chosen employee. Click Cancel to leave the permissions untouched.

Click the Save icon to save the password and permissions and continue to enter information for the employee on the remaining tab. 


Enroll Fingerprint

If you do not currently have the Biometric Security option for use with STX, you will not have the ability to enroll a fingerprint for an employee. Please contact your local STX Software sales representative, or call 800.766.4778, ext. 1 for more information on how to obtain Biometric Security.

To enroll a fingerprint for each employee, click the Enroll Fingerprint button.

Ask the person to touch the Puppy's sensor and follow the screen prompts. See the following examples.

After the first touch, the screen prompts to touch the sensor again.

After the second touch, the screen prompts to touch the sensor again.

After the third and final touch, the enrollment chooses the best of the 3 fingerprints scanned and puts a green outline around it. Click Save once the screen says the fingerprint was successfully enrolled. Click Save again to save the employee's record. Now the employee can login with the fingerprint rather than an Emp ID and Password.

Employee Setup: Services

Purpose

Use this tab to select the services performed by the employee, the employee's default price level, if the employee needs an appointment column, associate status and custom pricing, service charges, and timing for selected services.

Service Setup

Choose the default Price Level for the employee. Check the Allow booking this employee checkbox if the employee needs a column in the appointment book. 

Choose the Associates status for the employee. Associates are assigned to only one employee, the employee has associates for all hours worked and associates do not perform their own services, as they do not appear on the booking calendar with a column.

If this does not apply to your associate program, you may wish to create an employee record for them and allow booking the employee so columns for associates show on the booking calendar - then you can manually book services for them. 

Selecting Services

Click the right-facing arrow in front of a service group to expand the listing or click the down arrow to close the listing. 

Check each service performed by the employee. These will be the only services appearing in service lists for the employee. 

Check the Custom checkbox to change the employee's price, service charge and booking intervals in the following section. 

Customizing Services

Enter the employee's custom price, service charge and intervals, if applicable. 

Check the intervals that the employee and or associate(s) will be booked for a client receiving the service. 

Information entered here will always override what is entered in Setup: Services for each price level. If you make changes to the service prices or time intervals in Setup: Services, you must check each employee record to see if the prices and/or time intervals need to be adjusted here as well.

Important Note: Service Charges must be set up properly before creating transactions. This data is stored with transaction sales data and will be used to calculate gross pay if you process payroll. 

Click the Save icon to save the service information. 

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