STX Beacon: Ticket Reports

Ticket Sales Chart

Bar graph showing the Sum of Total Sales compared to Appointments for the previous month. 

Ticket Sales Report

Select Begin Date and End Date for the report and click Generate.

The Ticket Sales report is a detailed report corresponding with the Ticket Sales Chart, including daily totals when printed for the date range of the previous month.

Ticket Details

Select Begin Date and End Date for the report and click Generate.

The Ticket Details report is an interactive list and contains information on all tickets within the date range selected. Information includes cash paid in/cash paid out transactions, the ticket #, client name, service, product, and other amounts, the ticket total, and payment type if fully paid.

Click a Ticket # hyperlink in the Ticket Details list to view any ticket, email a receipt, or edit a completed ticket.

Ticket Analysis Report

Shows statistics, percentages, and comparisons of the tickets for a date range by individual worker or all workers combined. Use this benchmark report when coaching your staff.

Select a Begin Date and an End Date for the report.

Select the Report Type of either a Company Analysis or a Worker Analysis.

Note: The Worker drop-down menu will only become activated after selecting the Worker Analysis Report Type.

Click Generate after setting the parameters.

Each report type will include the following information (all information is based on completed tickets):

NOTE: Only Service Tickets, Product Tickets, and Refunds are used for the report. Tickets with only Ticket: Other items are not included in the report. Memberships are not included in the report.

Ticket Statistics

          - Tickets with Services and No Product (# value)

          - Tickets with Products and No Services (# value)

          - Tickets with Both Services and Products (# value)

          - Tickets with Ticket Value < or = 0.00 (# value)

          - Total Number of Tickets (# value total of Ticket Statistics section) 

          - Tickets with at least one service (# value)

          - Tickets with at least one product (# value)

          - Tickets with Multiple Products (# value)

          - Tickets with Multiple Services and Multiple Products (# value)

• Ticket Percentages

          - % of Product Revenue compared to Service Revenue (% value)

          - % of Tickets with Product (% value)

          - % of Tickets with Service (% value)

          - % of Service Tickets with product (% value)

          - % of Tickets with Multiple Products (% value)

• Ticket Average Revenue

          - Average Revenue per Ticket (monetary value)

          - Average Service Revenue per Ticket (monetary value)

          - Average Service Revenue per Service Only Ticket (monetary value)

          - Average Product Revenue per Ticket (monetary value)

          - Average Product Revenue per Product Only Ticket (monetary value)

          - Average Product Revenue per All Service Tickets (monetary value)

          - Average Product Revenue per Service Tickets with Products (monetary value)

• Tickets by Client Type

          - Recurring Visit (# value and % value of all client types)

          - New Visit (# value and % value of all client types)

          - Rebooked (# value and % value of all client types)

          - Booked Online (# value and % value of all client types)

          - Non Service (# value and % value of all client types)

• Averages by Client Type

          - Recurring Visit (monetary value and % value of all client types)

          - New Visit (monetary value and % value of all client types)

          - Rebooked (monetary value and % value of all client types)

          - Booked Online (monetary value and % value of all client types)

          - Non Service (monetary value and % value of all client types)

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